Ratings & Reviews

Overall Rating

5(20 reviews)95% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Zay'vieonah M. - |Recommended: YesMy move in was great anythi... — My move in was great anything I needed help with they help me I know imma have an excellent stay here.Everybody sweet I don’t have any regrets about moving in
response from property -Zay'vieonah, welcome to the community! We're delighted to know your move-in went smoothly, and we'll be sure to pass your compliments along to our team. We look forward to assisting you in the future.
Review From Modern Messagesubmitted by Linda H. - |Recommended: YesFirstly, I appreciate ReNew... — Firstly, I appreciate ReNew of Durham. Now I can see a lot of changes on the positive side. Keep up the good work. In work areas employees should always be professional and Confidentiality should be always. Whatever, discuss in the office behind close door should not be brought out in the community. If a tenant brings a complaint about another tenant I don't think a staff member should come out and tell the community. That is very unprofessional. I am talking from experience. I can tell that your are professionals keep it up. Linda
response from property -Linda, we are always working to improve for our residents, and we appreciate your acknowledgment of our efforts. It sounds like you have some concerns about communications with our team, and we would like to know more about that. When you have time, please connect with us at renewdurham@trinity-pm.com. Thank you.
Review From Modern Messagesubmitted by Lashonda P. - |Recommended: YesIt is excellent I love livi... — It is excellent I love living here I do not want to leave it’s a great place to live my daughter loves it here . The people are really near here
response from property -Lashonda, it is outstanding to hear that you and your daughter are happy as residents in our community! Thank you for sharing your satisfaction.
Review From Modern Messagesubmitted by Rublia C. - |Recommended: YesMe parece muy bien 👍 todo e... — Me parece muy bien 👍 todo están haciendo buen trabajo. Felicidades Me gusto la puerta 🚪 nueva y espero que se cambien mis ventanas porque cuando llueve entra agua
response from property -Rublia, nos complace saber que, en general, su experiencia en nuestro complejo ha sido positiva. Si nuestro equipo aún no ha resuelto su orden de trabajo pendiente, no dude en llamarnos o enviarnos un correo electrónico. ¡Gracias!
Review From Modern Messagesubmitted by Stacey B. - |Recommended: YesHello. I hope this post fin... — Hello. I hope this post finds you well. Im a resident here at Renew Durham since 2008. I look forward to many, many more Happy and Safe years. Happy Holidays Everyone. Stay strong, safe, well and have FUN Cheers 🍷
response from property -Stacey, we appreciate you sharing your heartfelt enthusiasm about our community. We are thrilled to know how happy you have been in your home. Thank you for your encouraging support!
Review From Modern Messagesubmitted by Alexis L. - |Recommended: YesThe apartment itself is ama... — The apartment itself is amazing, residents can get loud at night and they’re is a lot of people loitering at night but it doesn’t bother us much. Overall it’s great,
response from property -Alexis, it made our day to hear you call your home "amazing"! If you ever wish to discuss concerns with noise or anything else, please do not hesitate to reach out.
Review From Modern Messagesubmitted by Nikki B. - |Recommended: YesI love you hear you guys ar... — I love you hear you guys are here for the community you fix things when we call you’re really fix up the place for the people that’s just awesome
response from property -Nikki, we are thrilled to receive such an excellent review about our hardworking team. It means a lot to us to know how happy you are with our team's great work. Thank you for your encouraging support!
Review From Modern Messagesubmitted by Christopher W. - |Recommended: YesEveryone is nice and profes... — Everyone is nice and professional and very helpful and caring for the residents. I'm excited to see the upcoming changes. Maintenance is awesome and the office ladies are very caring and kind and helpful.
response from property -Christopher, your fantastic review affirms our commitment to surpassing the expectations of our residents. We are thrilled to hear that our team has left such a positive impression with their attentive service. Thank you for your vote of confidence!
Review From Modern Messagesubmitted by Olabode A. - |Recommended: YesIt’s been a conducive envir... — It’s been a conducive environment since I have been living there. The environment atmosphere is excellent. The rate for the apartment is fair compared to others
response from property -Olabode, thank you for your review. It is great to know that we have succeeded at meeting your expectations when it comes to our atmosphere and value.
Review From Modern Messagesubmitted by Ronni A. - |Recommended: YesI love living in these apar... — I love living in these apartments. They are very big. The residents are very nice in my building. The staff in the office could not be nicer or more helpful. And finally the maintenance staff is truly helpful. Keep up the great job
response from property -Ronni, we are so excited to hear every aspect of our community is surpassing your expectations. Thank you for sharing your first-rate experience with us!
Review From Modern Messagesubmitted by Khristin G. - |Recommended: YesNICE COMMUNITY, I HAVE RASI... — NICE COMMUNITY, I HAVE RASIED MY CHILDREN HERE AND HAVE ENJOYED BEING IN THIS AREA OF TOWN. THIS TENURE IS MY SECOND STAY WITH ROYAL OAKS AS I LIVED HERE IN THE 90'S AS WELL
response from property -Khristin, we are honored that you have chosen our community as your family's home! Thank you for being a loyal resident.
Review From Modern Messagesubmitted by Gregory B. - |Recommended: YesI mean sure they don't put ... — I mean sure they don't put their neighbors first and the apartments they own aren't always worth it but it's one of the most affordable places I can stay right now.
response from property -Gregory, thank you for your feedback. We hope to increase your satisfaction in the future. Please feel free to reach out if you want to discuss anything further.
Review From Modern Messagesubmitted by Ingrid A. - |Recommended: YesGreat place to live the are... — Great place to live the area has a lot of potential.There is easy access to to everything from supermarkets,restaurants gyms and yoga studios.
response from property -Ingrid, we appreciate your review. We love the location of our community and are glad that you agree. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Lashonda P. - |Recommended: YesExcellent very beautiful an... — Excellent very beautiful and am I glad that iam staying here in this community . Just love this community I have been here 7 years I do not plan on leaving
response from property -Lashonda, thank you for your review and your loyalty to the community. There is nothing better than learning that you are happy here. We have loved having you here for the past seven years. We hope to see you around soon.
Review From Modern Messagesubmitted by Stacey B. - |Recommended: YesHello. My name is Stacey B ... — Hello. My name is Stacey B 13. I hope this post finds you well. With the exception of 2 incidents of miscommunication, I'm Excited to be a part of Renew Durham much needed changes, upgrades and plans. Its Team work that makes the Dream work... Welcome
response from property -Stacey, thank you for your review. While we are always sorry for lapses in our service, we appreciate your kind words regarding your living experience overall. If there is anything at all we may help you with going forward, please do not hesitate to contact our office.